Social Media

Údarás na Gaeltachta’s Social Media Policy

Údarás na Gaeltachta uses social media to distribute information regarding its policies, activities and core initiatives, to highlight new developments being undertaken by its client companies throughout the Gaeltacht; to openly communicate with the Gaeltacht community and Údarás stakeholders and create a more transparent organisation. Social media is an integral element of Údarás na Gaeltachta’s corporate communications strategy. It allows us to engage with key stakeholders and reach a wide audience across all relevant areas and sectors.

Údarás na Gaeltachta’s Corporate Social Media Accounts

Follow Údarás na Gaeltachta on Facebook, Twitter, Instagram, LinkedIn, Pinterest, Youtube and other social media platforms to get the latest information about our services, schemes, client companies and stakeholders.

Monitoring & Ground Rules

Údarás na Gaeltachta is committed to using social media to enhance communication with our stakeholders, including our clients, the general public, and relevant agencies and bodies.
Social media pages will be monitored during regular business hours Monday to Friday. We aim to respond, if such is required, to any queries or comments submitted via social medial as promptly as possible and within 48 hours. If you require an urgent response, you may contact us at: Tel: 091-503100 or email: eolas@udaras.ie

Údarás na Gaeltachta is accountable only for information issued by Údarás on its social media accounts. The organisation is not accountable for information which is shared by other people or companies on these platforms/pages. Third party information (retweets or shares) on social media platforms/pages does not equal an endorsement by Údarás.
All comments, images, videos and any other type of material posted by fans on Social Media while interacting with Údarás na Gaeltachta do not necessarily reflect the opinions or views of Údarás na Gaeltachta, its employees or Board. Údarás na Gaeltachta is not responsible for any such content. In addition, all material posted on these pages must comply with Terms of Use as dictated by Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn or any respective Social Media platform.
All rights, including copyright, on Údarás na Gaeltachta’s profiles are owned by or licensed to Údarás na Gaeltachta or Údarás na Gaeltachta client companies. Any use of the these pages or their content, including copying or storing them in whole or in part, other than for your own personal, non-commercial use, is prohibited without the written permission of Údarás na Gaeltachta.
Third party ads on or surrounding the Social pages or accounts are not the responsibility of, or endorsed by Údarás na Gaeltachta.
We welcome all comments and constructive feedback. We reserve the right to remove any posts or comments that don’t adhere to our Terms of Comment Guidelines and while we don’t usually block users, we reserve the right to do so if we repeatedly see a user posting offensive or inappropriate comments. We ask that you post content that is respectful and relevant to the Údarás na Gaeltachta conversation.
Please note that any fan posts or comments do not necessarily reflect the views of Údarás na Gaeltachta, nor by appearing on our page does Údarás na Gaeltachta confirm their accuracy.

Terms of Comment Guidelines

Údarás na Gaeltachta welcomes your comments and feedback on its social media pages.
Údarás expect commentary to follow the rules of polite discourse. We will remove any comments/posts/tweets that include inappropriate language and/or libellous, confidential, untrue, sensitive or personal information etc.
To protect your privacy, please do not post phone numbers, email addresses or private information in the body of your post/comment/tweet.

We will remove any postings that are off-topic or not relevant to Údarás na Gaeltachta’s function.
We reserve the right to edit or delete spam comments or comments/posts that include terms that may be offensive to others, or that explicitly promote a product or service or are clearly an affiliate link for the person posting
Údarás na Gaeltachta’s social media channels should not be used for the submission of any claim, demand, informal or formal complaint, or any other form of legal and/or administrative notice or process, or for the exhaustion of any legal and/or administrative remedy.

To ensure an efficient response all general and business enquiries should still be sent directly to our customer enquiries team at eolas@udaras.ie
Please note, we do not take complaints nor deal with any commercial matters through our social media channels. If you would like to report an issue please visit our website at www.udaras.ie

All media queries should be sent directly to the Údarás na Gaeltachta Communications Department.

Our goal is to share news and information with as many individuals as possible and our policy is to accept the majority of comments made.

Specifically we do not tolerate the following and the right is reserved to delete comments/posts/tweets if they are considered to include:

  • Profanity, obscenity or vulgarity in the post or in the name of the account posting the comment;
  • Name calling, Bullying, Harassment and/or personal attacks;
  • Abusive or threatening in nature or using offensive, insulting or vulgar language;
  • Comments including hate speech or racist remarks;
  • Unrelated to the post, un-constructive, untrue or are disruptive;
  • Comments that are posted multiple times on posts;
  • Trolling or deliberate disruption of discussion;
  • Nudity in profile pictures;
  • Comments whose main purpose are to sell a product;
  • Comments that infringe on copyrights;
  • Other comments that are deemed inappropriate;
  • Comments that are considered to be political statements;
  • Comments related to gaming, lottery or betting;
  • Posts/Comments/Tweets of a defamatory or potentially defamatory nature;
  • Violations of any intellectual property rights;
  • Spamming in nature;
  • Commercial solicitation or solicitation of donations.

Údarás has the right to retain copies of comments or messages which demonstrate misuse of these pages.

Please note that comments made by contributors during live streaming images do not necessarily represent the views of Údarás na Gaeltachta. Please also note that comments made on live video are not able to be moderated in real time, so we will endeavour to review all comments made after the live stream has finished and may be deleted at that time.
For any content that you submit, you grant Údarás na Gaeltachta and any derivative thereof, a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

Changes to the Statement

Údarás na Gaeltachta reserves the right to amend or update this statement at any time.

Contact Details

Rannóg Cumarsáide,
Údarás na Gaeltachta,
Na Forbacha,
Co. Galway.
Tel: 091-503100
Email: eolas@udaras.ie